United StatesUnited States

CRM - Customer Relationship Management

CRM is the abbreviation for customer relationship management. It entails all aspects of interaction that a company has with its customer, whether it is sales or service-related. CRM is often thought of as a business strategy that enables businesses to:



For sales and marketing

For sales managers, CRM cloud apps provide real-time visibility into their team’s activities so they can forecast sales with confidence. For sales reps, CRM cloud apps make it easy to manage customer information so reps spend less time handling data and more time with customers. For marketers, nothing is more important than tracking the sales that result from leads generated through marketing campaigns on your Web site, in email, or with Google AdWords. CRM cloud apps let marketers track leads and sources, route leads to the right salespeople in real time, and provide the analytics to see what’s working and what can be improved.

For customer service

Your customers have questions about your products. Today, they might go to Google or Twitter to look for answers and only contact your call center if they can’t find what they need. To deliver stellar customer service, you need to connect all the conversations that happen on social networks with the internal knowledge your agents use every day. That way, your customers get answers fast and are happy. And it costs you less.
Partner Program 
Our partner program is to help you develop business opportunities for your company.
More...
Offshore IT Staffing
We work as an extension to your in-house technology team with benefits of costs effective outsourcing.
More...
Contact Address USA :
SM Solutions, Inc.
118710 Walkers Choice Road
Suite 4, Montgomery
MD 20886
USA


Contact Address India :
G-65, Ground Floor, Shakarpur,
New Delhi - 110092.
INDIA

Phone- 91.9350535307


Authorised Channel Partner
SM Web Solutions Authorised Macafee Reseller AVG Authorised Reseller SM Web Solutions is Now Symantec Partner SM Web Solutions is Now Google Partner Now Payu Partner                                             Now accepting PayPal Now accepting CCAvenue SM Web Solutions is Now accepting CCAvenue SM Web Solutions is Now ICANN Partner SM Web Solutions is Domain Certified